Track my order
When we dispatch your order, you will receive a shipment confirmation e-mail containing a tracking number. We use DPD for most UK deliveries - you will get a text message with one hour window before delivery. We also use TNT for some larger items and Royal mail for some smaller items shipped within the UK. We also use FedEx, UPS and TNT for international deliveries.
Check tracking below by clicking the courier name. Make sure to enter the tracking number without spaces at beginning or end.
| Courier | Tracking number format | Contact |
|---|---|---|
| DPD | Usually starts "1550" or "0030". Enter without letters | +44 (0) 844 824 0505 |
| FedEx | Usually starts with "7" or "8" and is 12 digits long | +44 (0) 3456 070809 |
| UPS | Usually starts "1Z" and is 18 characters long | +44 (0) 8457 877 877 |
| TNT | Is usually an 8-digit number | +44 (0) 800 100 600 |
| Royal Mail | Usually starts 2 letters followed by 9 numbers |
If our shipping confirmation e-mail does not contain a tracking number, please e-mail customer services to check the status of your order if it does not arrive within the specified time. Read more about delivery
